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warranty

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Vico Products (Pentair Pumps)

For a period of ten years from the date of shipment, VICO PRODUCTS warrants that the pump and accessories manufactured by VICO PRODUCTS and sold hereunder will be free from defects in material and workmanship. VICO PRODUCTS does not warrant engines, motors, gauges, electrical control equipment or other products which it does not manufacture, such equipment being subject to such warranties as may be given by their respective manufacturer. All transportation charges on parts, or equipment submitted for replacement under this warranty, must be borne by purchaser.

Any claim for adjustment, under this warranty, must be made within 10 years from the date of shipment and the customer must notify VICO PRODUCTS of any such claim within 30 days after a defect is discovered. VICO PRODUCTS agrees to repair or furnish a replacement part for, but not install, any product or components thereof, which shall, upon test and examination by the factory in So. El Monte, CA, prove defective within the above warranty.

This warranty shall not apply to any products of parts of products which (a) have been altered in any manner; or (b) have been subject to misuse, negligence or accident or (c) have been used in a manner contrary to seller’s printed instructions.

THIS WARRANTY IS LIMITED SOLEY TO THE ABOVE AND APPLIES ONLY FOR THE PERIOD SET FORTH. VICO PRODUCTS WILL NOT BE LIABLE FOR ANY LOSS, DAMAGE, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND WHETHER BASED UPON WARRANTY, CONTRACT, OR NEGLIGENCE AND ARISING IN CONNECTION WITH THE SALE, USE OR REPAIR OF THE PRODUCTS. VICO PRODUCTS’ MAXIMUM LIABILITY SHALL NOT IN ANY CASE EXCEED THE CONTRACT PRICE FOR THE PRODUCTS CLAIMED TO BE DEFECTIVE.

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International Bath Corporation

 International Bath Corporation, Inc. (IBC) warrants all bathtubs to be free from defects in materials and workmanship for a period of (5) Five Years.  Warranty does not apply outside the United States.

Our liability is limited only to repair or replacement of the product at the point of original purchase F.O.B. Factory.  The warranty covers the tub itself and standard factory installed components, including pump, motor and standard plumbing against defects in workmanship and material. 

IBC warrants options such as the in-line heater; thermowave and specialty trim for parts only against defects of workmanship and materials for 1 (one) year.  These options may carry their own additional warranty from their original manufacturer, check with IBC for further details.

IBC will not be liable for any damages related to whirlpool, installation costs, labor or damage incurred from removal or reinstallation.  This warranty does not apply to products installed in commercial properties (rental properties, motels, hotels, etc.).  Our warranty does not cover defects, damage or failure caused by common carrier, installer, user or any other person.

This warranty will not apply if:         
A. Tub is not installed according to our instructions; improper connections or voltage supply/electrical modifications by the installer; not installed according to local building codes and ordinances; incorrect/inadequate water use; extraordinary acts such as hail, lightning, floods, earthquakes, hurricanes, etc.
B. Your whirlpool/soaking tub was inspected and water tested before shipment.  However, the whirlpool/soaking tub must be water tested for proper operation before bathtub is enclosed.  FAILURE TO DO SO WILL VOID WARRANTY.
C. If moved from original point of installation.
D. If bathtub is subjected to abuse, mishandling or accident.
E. If proper care and customary cleaning instructions are not followed.

Warranty extends only to the original consumer/purchaser of the IBC whirlpool product when purchased and installed within the boundaries of the USA.  The warranty terminates after transfer of ownership or if whirlpool is installed or relocated outside the boundaries of the USA by the original  consumer/purchaser.
    
IBC is not responsible for failure or damage that should have been discovered, repaired and avoided by proper inspection and testing prior to installation.

It is the responsibility of the installer, contractor, or user to install/bed the unit properly allowing for access to service.  Damage occurring during installation is the responsibility of the installer and after installation is the responsibility of the user.

Disclaimers/Implied Warranty – International Bath Corporation is not responsible for incidental or consequential damages/losses from any cause such as water damage to carpeting, floors or ceilings.  Optional equipment not manufactured by IBC, dealer or installer equipment is not covered.  Displays or defects that should be detected before installation are not covered.  This limited warranty does not include labor, transportation or other cost incurred in the removal and/or reinstallation of the original unit or replacement unit.  Cost related to obtaining access for repair is not covered.

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