- Products -

- Facility -

- Location -

- Showroom -

- Philosophy -

- Contact -

- References -

- Corporate -

- Jobs -

- Warranties -

- Links -

This warranty applies to any Avonite Surfaces solid surface product purchased after August 22, 2005 that is put into residential or commercial use and maintained in the manner recommended by the Company in its publications relating to care for a permanent installation. A copy may be obtained, free of charge, from your dealer or by writing directly to the Company.This warranty does not apply to the Company’s Acrystone® solid surface 1/8” product, which is covered by a separate 1 year limited warranty. This warranty does not cover damage caused by:1. Failure to follow Company recommended procedures for fabrication and installation. 2. Physical abuse, structural movement, damage from excessive heat, or breakage not due to a Company defect in the manufacture of the material. 3. Failure of any adhesive, caulk, or other finishing or maintenance accessory, or failure of any caulked or filled joint or seam. This warranty applies only to Avonite Surfaces products:Purchased for use in the United States and all other countries where Avonite Surfaces is distributed, fabricated and installed by an Avonite Surfaces authorized fabricator/installer. Which fail due to a manufacturing defect; and Which have not been moved from their original place of installation. This warranty is for applications such as countertops, vanities and vertical applications and does not apply to installations in mobile environments such as recreational vehicles, marine crafts and airplanes. This warranty does not cover material exposed to weather conditions or exterior applications such as grill tops & exterior counters. This warranty does not cover color. If during or after installation you decide that you do not like the color selected due to sample chip variance, website or printed literature representation or other reason replacement is not covered by this warranty.For coverage under this warranty, request a registration card from your dealer or contractor and mail the card to the company. The Company will assign a warranty registration number. To obtain service under this warranty, write to the dealer/contractor from whom you purchased the product or alternatively write to Aristech Acrylics LLC at the address given below.
Include the phrase "Avonite Surfaces Products, 10-Year Limited Material Warranty", your name, address, a description of the problem and your warranty registration number. A response will be sent within 60 days.The Company's obligation hereunder is limited solely to the repair or replacement, including necessary labor charges, of the Avonite Surfaces product purchased hereunder. The Company's obligation to repair or replace shall further be limited to repair or replacement with colors and styles of product that are available at the time of repair or replacement. No implied or express warranty of merchantability or fitness for a particular purpose is granted by this warranty. Except as provided herein, the Company shall not be liable in either tort or contract for any loss or direct, consequential or incidental damage arising out of the use or inability to use Avonite Surfaces residential or commercial products hereunder. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.This warranty gives the purchaser specific legal rights; other rights may also be available which may vary from state to state or in Canada from province to province.This warranty is not transferable or assignable.Any questions under this warranty should be addressed to the local Avonite Surfaces distributor or Aristech Acrylics LLC.

Corian
Your new Corian® installation entitles you to certain quality assurance standards as provided in this Residential Limited Warranty. To obtain information and service under this warranty, contact the source from whom you purchased your DuPont Corian® installation or DuPont at www.Corian.com or call 1-800-426-7426.
  
General Residential Warranty Guidelines
The following warranty applies to you, the owner of a permanent installation of Corian®, when installed by a DuPont authorized fabricator/installer and purchased after November 1, 2004 in the United States and Canada. DuPont, at its option, will repair or replace, without charge, Corian® product if it fails due to any manufacturing defect (as determined by an authorized warranty service agent) during the first 10 years after initial installation, except for damage caused by physical, chemical or other abuse, damage from excessive heat, use in certain applications, or acts of nature.
“Physical, chemical or other abuse” includes any use of the installation that is unreasonable considering the normal and expected uses of such installations in a residence, and includes, but is not limited to, damage from vandalism, use of improper cleaning solutions, leaving substances, such as bleach or drain cleaner on the product without prompt cleaning, the dropping of heavy objects on the countertop or in the sink, or product which has not been maintained in accordance with the DuPont Care and Use Guide, which is available on this website.
“Excessive heat” means exposure to heat of such a degree that white marks, white rings or cracks appear on the product. Cracking around a cooktop may appear by permitting cookware that is on or partially on a heating element to overhang the countertop causing excessive heat on the countertop or from using high temperatures for excessively lengthy periods of time. Common sense should be exercised by using a rubber-footed trivet when putting a hot object directly from a heat source onto the product or when exposing the product to heat. “Acts of nature” include, but are not limited to, exposure to the outdoors, weather effects and fire.
This warranty does not cover products made by other suppliers or manufacturers, nor does it cover installations of Corian® which are not performed by DuPont authorized fabricators/installers. The warranty covers seam performance but not appearance. Silicone seams do not constitute part of the Corian® installation and accordingly are not covered by this warranty. Furthermore, this warranty does not cover any damage to Corian® caused by or arising out of improperly installed, used or maintained appliances (including garbage disposals) which are either built into Corian® or placed or stored on Corian®.
Subject to the conditions below, this warranty is transferable to the next purchaser of your home providing the new owner writes to DuPont to register the installation under the new owner’s name. If after, or during installation, you decide that you do not like the color you selected, replacement is not covered by this warranty.
This warranty is for countertops, vertical applications, backsplashes, DuPont manufactured sinks and vanities, and does not include uses of Corian® in applications such as, but not limited to, saunas, shower pans, steam rooms or outdoor uses in, including by way of example only, RVs, grill tops, outside counters and boats. In-carton products purchased in retail outlets are not covered by this installed warranty and should be returned to the retailer from whom you purchased such product.
 
Repair or Replace
DuPont will repair any area of the installation that has a manufacturing defect. If a repair is not possible, DuPont will replace the defective area of the installation. DuPont will pay for the cost of the product, labor involved in the removal and replacement of the original installation of product only and for plumbing and electrical disconnect and reconnect charges to the extent determined necessary by DuPont or its warranty service agent. You will be responsible for any other costs associated with or arising out of the repair or replacement. Whether DuPont performs repair or replacement of your installation, we will seek to obtain the best possible result, but exact color match cannot be guaranteed. Should we elect to replace your Corian® installation, your warranty will continue from the original date of installation and not from the date of repair or replacement. Specific Rights
DuPont’s obligation to you is limited solely to repair or replacement of the Corian® product purchased, including necessary reasonable labor charges as noted above. No implied or expressed warranty of merchantability or fitness for a particular purpose is granted by this warranty except as expressly stated herein. Except as provided herein, DuPont shall not be liable in either tort or contract for any loss or direct, consequential or incidental damages arising out of the use or inability to use Corian® . Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. You shall reasonably cooperate with DuPont or its representatives in their efforts to perform their obligations under these warranties.To qualify for repair or replacement, the owner must provide the original sales receipt or other documentation acceptable to DuPont which demonstrates proof of purchase of the Corian® installation, clearly showing both the date of purchase and that the installation was performed by a DuPont authorized Corian® fabricator/installer.The foregoing is the only warranty made by DuPont for Corian® solid surface. No representative, dealer or any other person is authorized to make or makes any warranty, representation or promise on behalf of DuPont with respect to such products. No terms or conditions other than those stated herein or provided by law, and no agreement or understanding, oral or written, in any way purporting to modify this warranty shall be binding upon DuPont unless made in writing and signed by an authorized employee of DuPont.

This warranty gives the purchaser specific legal rights; other rights may also be available which may vary from state to state or, in Canada, from province to province.
This Residential 10-year Limited Warranty coverage for DuPont™ Corian® is your ultimate assurance of lasting quality. For more information about this warranty, please contact DuPont™ Corian® directly by writing or calling :
DuPont Surfaces, Building 721, Maple Run, PO Box 80721, Wilmington Delaware, DE 19880.
Phone: 1-800-426-7426

* This warranty policy effective November 1, 2004.

ANSI Standards
The American National Standards Institute (ANSI), founded in 1918 by five engineering societies and three government agencies, is a private, not-for-profit organization that administers and coordinates U.S. voluntary standards and conformity assessment acti-vities. The Institute represents the interests of its nearly 1,000 company, organization, government agency, institutional, and international members through its office in New York City, and its headquarters in Washington, D.C.
ANSI currently provides a forum for over 270 ANSI-accredited standards developers representing approximately 200 distinct organizations in the private and public sectors. These groups work cooperatively to develop voluntary national consensus standards and American National Standards (ANS).

The ANSI standardization process provides and promotes standards that withstand scrutiny, yet protect the rights and interests of all participants. This process helps quicken the market acceptance of products, while advising how to improve the safety of those products to protect consumers.

U.S. standards are promoted internationally by ANSI. The organization also advocates U.S. policy and technical positions in international and regional standards organizations, as well as supporting the acceptance of international standards as U.S. standards where they meet the needs of the user community.

The Institute is active internationally with the International Organization for Standardization (ISO), and, via the U.S. National Committee (USNC), the International Electrotechnical Commission (IEC). In many instances, U.S. standards are taken forward to ISO and IEC through ANSI or the USNC, where they are adopted in whole or in part as international standards.

ANSI Specifications and Standards
The following ANSI standards are referenced in the MIA's Dimension Stone Design Manual, VI. To obtain copies of these standards, consult the ASTM website: www.astm.org

ANSI A10.20 Safety Requirements for Ceramic Tile, Terrazzo and Marble Work
ANSI A108 Standards for Installation of Ceramic Tile
ANSI A118 Specifications for Mortars and Grouts

How to Contact ANSI
American National Standards Institute (ANSI)
25 West 43nd Street, 4th Floor
New York, NY 10036 U.S.A.
Telephone: 212.642.4900
Fax: 212.398.0023

Tips on Caring for your Natural Stone
Stone's durability has been tested in homes and for commercial use throughout the ages.  Use the following care tips to ensure that your stone will not only last, but will stay beautiful as well.

Sealants
Many stones benefit from a protective sealant.  The fabricator may apply the correct sealant based on the type of stone you choose and how it will be used after installation.  It is recommended that you use Miracle Sealants products or similar to seal all your natural stone surfaces.

 
Countertop Care
Wipe up wet spills immediately, especially acidic liquids like citrus juice, alcohol and soda.  Use recommended cleaning products that are pH neutral and never wipe your countertops with an acidic cleanser or harsh chemical/abrasive cleanser.

Dust countertops with a dry clean cloth and never use an oily or waxy polish on your dust cloth because it can make some natural stone turn yellow over time.

Silestone
Cosentino, S.A. warrants to the original owners of installed Silestone® products for a period of ten (10) years from the date of installation that the Silestone material will be free from manufacturing defects. If a manufacturing defect occurs during the warranty period, Cosentino, S.A. will, at its option, repair or replace the defective Silestone products at no cost to the end user.
 
Cosentino, S.A.’s obligation under the 10-year warranty covers only the repair or replacement of the failed product.
This limited warranty covers Silestone quartz surfaces that have been permanently installed in your residence.
This limited warranty covers products that have been maintained according to the Silestone quartz surfaces care and maintenance guide provided free of charge at the time of installation, or upon request, by the Cosentino USA Authorized Silestone Installer or by Cosentino USA.
What this Limited Warranty DOES NOT Cover

This limited warranty does not cover color variances, thermal shock, chemical abuse or defects by fabrication, misuse or improper fabrication.
This limited warranty does not cover any additional or supplemental repairs or modifications such as, for example, tile or wall surface modifications that may be necessary to repair or replace the Silestone product covered under this limited warranty; such other repairs and modifications shall be the responsibility of the customer.
This limited warranty does not cover products that have not been paid for in full.
This limited warranty does not cover uses for products exposed to outside weather and climate conditions, abnormal use or conditions, or abuse in any way. “Abnormal use or conditions” includes, but is not limited to, damage from mishandling or misuse, damage from excessive heat or uneven exposure to weather conditions, exposure to ultraviolet light, physical or chemical abuse, and damage from improper care and maintenance.
Cosentino, S.A. is not responsible for damage or injury caused in whole or in part by acts of God, job site conditions, architectural and engineering design, structural movement, acts of vandalism or accidents.
This limited warranty does not cover seam performance.
To Transfer this Warranty

This limited warranty is transferable within the 10-year period of warranty only when the new owner of your residence writes to Cosentino USA (see address in next column) to register the limited warranty under the new owner’s name. This limited warranty is transferable only to the purchaser of your residence.

Warranty Registration
To register for this limited warranty, you or the Cosentino USA Authorized Silestone Installer must fill out the warranty registration online at www.silestoneusa.com or call or write to Cosentino USA at the phone number or address below to obtain a registration form.

To Obtain Service Under this Warranty

To obtain the best service under this limited warranty, contact the source from whom you purchased Silestone. For more information about this warranty, please contact Cosentino, S.A.’s North American distributor, Cosentino USA, directly by writing or calling:

Cosentino USA
Silestone Quartz Surfaces
13124 Trinity Drive
Stafford, Texas 77477
Attn: Warranty Administrator
(1-877-436-7482)

In order to obtain service under this limited warranty, you must permit your Cosentino USA Authorized Silestone Installer or Cosentino, S.A.’s authorized agents to inspect your Silestone product at your residence. Also, you must reasonably cooperate with your installer and Cosentino, S.A.’s agents in the efforts to service this limited warranty.

Except as provided in this limited warranty, Cosentino, S.A. shall not be liable in either tort or contract for any loss of direct, consequential or incidental damages arising out of the use or inability to use the product in residential applications covered by this warranty. Some states do not allow the exclusion or limitation of incidental damages, so the above limitation or exclusion may not apply to you.

Cosentino, S.A. makes no other warranty, representation or guarantee, express or implied, with respect to its products, except as expressly stated herein. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

This warranty gives you specific legal rights, and you may also have other rights which may vary from state to state or, in Canada, from province to province.

This is the only warranty offered by Cosentino, S.A. for Silestone Quartz Surfaces. No one other than Cosentino, S.A. is authorized to make any warranty promise with respect to Silestone quartz surfaces.

Staron
Provide manufacturer's year warranty against defects in materials. Warranty shall provide material and labor to repair and replace defective materials for a period of ten years, beginning at Date of Substantial Completion of Surfaces. Damage caused by physical or chemical abuse, damage from excessive heat or damage caused by an act of nature will not be warranted. General seam appearance and overall finish are not warrantable items.

This warranty applies to Residentially installed STARON Products:

Purchased after January 1, 2000, for use in the United States or Canada.

Which are maintained according to the STARON Care and Maintenance card. A copy may be
obtained, free of charge, from your STARON certified Fabrication/Installation Source.

Refer to the Warranty card(s) for complete details.